At Flowers North Finchley, we take immense pride in delivering only the freshest, most beautiful bouquets to homes and businesses across North Finchley. As a trusted local florist, our promise is to ensure every arrangement arrives in full bloom and in peak condition, reflecting our dedication to quality and service. Your satisfaction with our fresh flower guarantee remains at the heart of everything we do.
We understand how disappointing it can be to receive flowers that are not in perfect condition. That’s why we carefully package every order to maintain floral freshness and prevent damage during transit. If your flowers arrive damaged, wilted, or not up to the high standard you expect from your local North Finchley florist, please notify us on the day of delivery or as soon as possible.
To help us resolve your issue quickly, we may request a photo of the damaged flowers or packaging. This helps us understand what went wrong and enables us to continually improve our service for all our customers in the North Finchley area.
We are confident in the freshness and quality of every bouquet, and we guarantee that our flowers will look beautiful for at least five days from the date of delivery, provided they are cared for following our guidelines. If the flowers in your arrangement significantly wilt or spoil within this freshness window, and this isn’t due to a lack of water or improper care, just let us know promptly.
Our commitment is to provide you with flowers you’ll love, and our freshness window is just one way we uphold our promise as North Finchley’s favourite florist for households and businesses alike.
Should your flowers arrive damaged or do not meet our freshness guarantee, we offer a choice of solutions for your peace of mind:
Your preference matters to us. Simply let us know your preferred resolution, and we will act swiftly to make things right.
Your feedback is essential to us, whether you are celebrating at home, impressing a client, or surprising a loved one. If you have any concerns or complaints about our service or your order, please reach out to our friendly team as soon as possible. We are committed to addressing every complaint fairly, promptly, and respectfully, aiming for a resolution that upholds our reputation as North Finchley’s trusted florist.
Most issues are resolved within a few working days, and we thoroughly review all feedback to improve our products and service. Your satisfaction drives our business, and we look forward to delighting you with every future floral delivery.
Flowers North Finchley is dedicated to providing an exceptional floral experience for every customer. Our commitment to quality, freshness, and outstanding service has made us the local choice for households and businesses throughout North Finchley. Thank you for trusting us to brighten your day and mark your special occasions with flowers as fresh and beautiful as your moments deserve.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
